mpo alpa Privacy Policy

This page describes what we collect when you use mpo alpa and how we keep that data protected. Our privacy commitments apply to every interaction you have on our platform — whether you are browsing Liga 1 fixtures, funding your account via DANA, or settling a withdrawal to e-wallet. We do not sell your personal information to third parties for marketing. We do not track your behavior outside mpo alpa. We do share data with payment processors, fraud-detection services, and government authorities only when required by law.

We at mpo alpa operate across multiple jurisdictions with varying privacy standards. Our servers may sit outside your country, and your data may be processed internationally. By using mpo alpa, you consent to this cross-border data handling. This policy outlines our data collection, retention, sharing, and your rights over your information.

Last updated: this policy reflects our current practices. We may update it to reflect new services, legal changes, or operational updates. We will notify you of material changes via email if you have an active account on mpo alpa.

What Data We Collect on mpo alpa

We at mpo alpa collect data in three categories:

Account Registration Data

When you open an account on mpo alpa, we collect your email address, mobile phone number, and a username. These are mandatory for account creation and recovery. During verification, we also collect:

We collect this data for compliance with Indonesian anti-money-laundering (AML) regulations and Know-Your-Customer (KYC) standards. We do not use this data for marketing purposes. We retain it as long as your account remains open, plus a standard retention period after closure (typically 5–7 years) to comply with regulatory requirements.

Transaction Data

We record every deposit, withdrawal, and wager you place on mpo alpa. This includes:

We collect this data to settle bets, process withdrawals, detect fraud, and maintain account history. You can download a full transaction history from your mpo alpa account dashboard at any time.

Technical and Behavioral Data

We collect limited technical data:

We do not use cookies to track you across the internet or build a behavioral profile for advertising. We use session cookies only to keep you logged in during your mpo alpa visit. These cookies expire when you close your browser. We do not employ third-party trackers or analytics pixels that follow your activity outside our platform.

Note: Our payment processors (mobile banking, local payment, online payment, etc.) may retain their own logs of your transactions with us. We do not control their privacy policies — review their terms separately.

How We Use Your Data

We at mpo alpa use your data for these purposes only:

  1. Account Management: Verify your identity, process deposits and withdrawals, and recover your account if you forget your password.
  2. Regulatory Compliance: Meet AML and KYC requirements, respond to government requests, and maintain audit trails for gaming authorities.
  3. Fraud Prevention: Detect suspicious activity, block duplicate accounts, and prevent money laundering.
  4. Dispute Resolution: Investigate bet disputes, settlement errors, or payment reversals.
  5. Legal Defense: Respond to lawsuits, regulatory inquiries, or law enforcement requests.
  6. Service Improvement: Analyze error logs and system performance to fix bugs (aggregated, non-personal data only).

We do not use your data to:

We at mpo alpa treat your data as confidential. We share it only with processors strictly necessary for payment, compliance, and fraud prevention.

mpo alpa brand team

Third-Party Data Sharing

We share your data with these categories of processor:

Payment Processors

Our partners who handle e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers receive your name, account number, and transaction details. We share only the minimum data necessary to process your deposit or withdrawal. Each processor has its own privacy policy — we recommend you review them.

Fraud Detection and KYC Services

We use third-party providers to verify your identity and detect suspicious activity. These providers receive your name, document image, and transaction history. They apply machine-learning models to flag unusual patterns. We do not allow these providers to use your data for any other purpose.

Government and Law Enforcement

We comply with legal requests from Indonesian authorities (police, financial regulators, tax authorities) and international law enforcement when served with valid legal process. We do not volunteer your data to authorities without a warrant or court order, except in cases of imminent harm. We will attempt to notify you if we receive a data request, unless we are legally prohibited from doing so.

Live-Dealer Game Operators

When you play live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), we share your username and session ID with the multi-camera studio operator so they can recognize you and manage your play. We do not share your identity document or bank details with the studio.

We do not share your data with marketing firms, data brokers, or any entity not listed above.

Your Rights and Data Control on mpo alpa

You have the following rights over your data on mpo alpa:

Access and Download

You can access your account information, transaction history, and bet slip records at any time via your account dashboard on mpo alpa. You can also request a full data export by contacting our support team. We will provide your data in a portable format (typically CSV or JSON) within 10 business days.

Correction and Update

If your personal information is inaccurate, you can update your email, phone number, and address directly in your account settings. If you need to update your identity document or bank details, contact our support team for guidance on reverification.

Deletion and Account Closure

You can close your mpo alpa account at any time via your account settings. Once closed, we will cease new data collection. However, we retain your transaction history and identity data for the regulatory retention period (typically 5–7 years) to comply with AML and tax laws. We cannot delete historical transaction records; doing so would violate Indonesian regulatory requirements.

Objection to Processing

You may object to certain data uses (e.g., fraud detection processing) by contacting our support team. However, objection does not guarantee we will stop processing if it is required for legal compliance or legitimate fraud prevention.

Note: Our support team operates in Indonesian and English across Jakarta, Surabaya, Bandung, and Medan timezone coverage. Response times are typically 24–48 business hours.

Data Security and International Transfer

We at mpo alpa employ industry-standard encryption (TLS 1.2+) to protect data in transit and at rest. Our databases are password-protected and access is restricted to authorized staff. We conduct annual security audits and penetration testing.

However, we store data on servers that may be located outside Indonesia, including in other Southeast Asian countries and internationally. By using mpo alpa, you consent to this cross-border transfer. International transfer carries inherent risks — data protection standards differ by country. We ensure our international processors comply with a baseline security standard equivalent to Indonesian requirements.

We are not liable for data breaches caused by third-party payment processors, fraud-detection providers, or live-dealer studios. We are liable for breaches caused by our own negligence or failure to encrypt customer data.

Summary and Contact

We at mpo alpa collect your registration data, transaction history, and limited technical information. We use this data only for account management, regulatory compliance, fraud prevention, and service improvement. We do not sell your data to marketers, track you outside our platform, or build behavioral profiles for advertising. We share data with payment processors, KYC providers, fraud services, and government authorities only when necessary.

You retain the right to access, correct, and delete your data, subject to regulatory retention requirements. If you have questions about your data or wish to exercise your rights, contact our support team via the FAQ page or your account dashboard. Our team will respond within 2 business days.

For legal inquiries or formal data requests, contact our Legal team via the Legal notice page. For questions about payment processor privacy, review their terms on their official websites. This policy applies to all mpo alpa services: football sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables, slots, and esports markets.

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